Help Center

Product Questions 14

• Where can I find H2O+ bath products I used during my stay at a Disney property or Disney Cruise?
• What is the 20/20 Clean project?
• Why have you changed all your products?
• What is your policy on animal testing?
• Why do you discontinue products?

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Shipping and Returns 7

• What are your shipping costs & delivery times?
• Do you ship internationally?
• What is your return policy?
• What should I do if a damaged product was received in my order?
• What should I do if my package is missing?

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Order Information 7

• How can I check the status of my order?
• Am I able to adjust or cancel my order?
• I live outside of the United States, can I still place an order on your website?
• What payment methods do you accept?
• Can I use more than one promotional/discount code on an order?

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General Questions 5

• How do I become a distributor/retailer?
• Where can I purchase H2O+ products?
• Do you provide free samples?
• Do you have a rewards program?
• Is your website secure?

Website Questions 4

• What changed when you re-launched H2Oplus.com?
• Can I still access my account on the updated site?
• Will I need to create a new account on the updated site?
• How do I reset my password?