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Frequently Asked Questions
Product Questions
25
Where can I find H2O+ bath products I used during my stay at a Disney property or Disney Cruise?
Why have you changed all your products?
Why did H2O+ develop the Clean Conscience standard?
Do you test on animals?
Why do you discontinue products?
See all 25 articles
Shipping and Returns
6
What are your shipping costs & delivery times?
What is your return policy?
Do you ship internationally?
What should I do if a damaged product was received in my order?
What should I do if my package is missing?
See all 6 articles
Order Information
7
How can I check the status of my order?
Am I able to adjust or cancel my order?
I live outside of the United States, can I still place an order on your website?
What payment methods do you accept?
Can I use more than one promotional/discount code on an order?
See all 7 articles
General Questions
4
How do I become a distributor/retailer?
Do you provide free samples?
Do you have a rewards program?
Is your website secure?
Website Questions
4
What changed when you re-launched H2Oplus.com?
Can I still access my account on the updated site?
Will I need to create a new account on the updated site?
How do I reset my password?
Affiliate Program
1
How can I become an affiliate partner with H2O+?
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