Order Information

How can I check the status of my order?
As a friendly reminder, a tracking number is included in your shipping confirmation.  Through our Order Tracking option on our website, enter the full order...
Thu, 19 Mar, 2020 at 5:06 PM
Am I able to adjust or cancel my order?
Once an order has been submitted on our website, regrettably we are unable to cancel or revise the order. Our e-Commerce platform is linked to our warehouse...
Fri, 20 Mar, 2020 at 2:18 PM
I live outside of the United States, can I still place an order on your website?
Thank you for your interest in H2O+ products! At this time, our products are only available within the USA and we do not ship products internationally. We o...
Thu, 19 Mar, 2020 at 5:07 PM
What payment methods do you accept?
We accept Paypal, Visa, Mastercard, and American Express. We do not accept checks, money orders, or cash. 
Thu, 19 Mar, 2020 at 5:07 PM
Can I use more than one promotional/discount code on an order?
Promotional codes and/or discount codes cannot be combined and is limited to one code per order. In some cases, codes can only be redeemed once per person. ...
Thu, 19 Mar, 2020 at 5:08 PM
Will I be charged sales tax?
Applicable sales tax will be applied to your h2oplus.com order in accordance with state and local laws, and an estimated tax amount will be reflected in the...
Thu, 19 Mar, 2020 at 5:08 PM
How can I cancel my subscription?
Subscriptions are available on Hydration Oasis, Hydration Sensitive, and Detox collections, both individual and sets. You can elect to receive your products...
Fri, 21 Aug, 2020 at 12:33 PM