Product Questions

Where can I find H2O+ bath products I used during my stay at a Disney property or Disney Cruise?
We are so happy to hear how much you enjoyed H2O+ bath amenity products during your stay at a Disney® Resort, Disney® Hotel, or Disney® Cruise Line! Please ...
Thu, 19 Mar, 2020 at 4:40 PM
Why have you changed all your products?
As experts in water technology since 1989, we believe that great skin care begins with pure water. In honor of our brand legacy of courage and innovation, w...
Thu, 6 Aug, 2020 at 1:35 PM
Why did H2O+ develop the Clean Conscience standard?
H2O+ Clean Conscience standard was developed with the goal of creating clean products that deliver real results without compromising on the sensory experien...
Tue, 23 Jun, 2020 at 2:55 PM
Do you test on animals?
We never test our products on animals. H2O+ does not conduct, commission or act as a party to test ingredients or finished products on animals. Additionally...
Tue, 16 Jun, 2020 at 2:49 PM
Why do you discontinue products?
The decision to edit our product assortment is made with careful consideration and research. We take into consideration important factors, such as customer ...
Sat, 21 Mar, 2020 at 12:03 PM
What is the shelf life/expiration date of your products?
All unopened H2O+ products have a standard shelf life of three years if stored under normal storage conditions. Meaning they are good for use for 3 years af...
Thu, 19 Mar, 2020 at 4:49 PM
Are your products vegan-friendly?
We prioritize plant-based and synthetic alternatives. While most of H2O+ products are vegan-friendly, we recommend that you review the ingredients list that...
Tue, 16 Jun, 2020 at 2:46 PM
Are your products safe for pregnant women?
If you are pregnant, prior to trying a new product, please consult your physician and review the ingredients list for the product. H2O+ is dedicated to the ...
Thu, 19 Mar, 2020 at 4:56 PM
Can I use your products if I have sensitive skin?
Our Hydration Sensitive System features non-irritating formulas to help address sensitive skin characteristics such as redness, discomfort, and dryness. Sen...
Wed, 15 Apr, 2020 at 3:23 PM
Are there any plans to bring back the Mariel Eau de Parfum?
The Mariel Eau de Parfum has been permanently edited from our product assortment and it will not be offered in the future.
Thu, 19 Mar, 2020 at 4:57 PM