Shipping and Returns

What are your shipping costs & delivery times?
Orders are processed the next business day.  For major promotional sales and during the holidays, there may be an increase in processing time which will als...
Wed, 25 Mar, 2020 at 12:32 PM
Do you ship internationally?
At this time, our products are only available for retail purchase within the USA and we do not ship outside of the USA at this time.  Currently we do not sh...
Thu, 19 Mar, 2020 at 4:59 PM
What is your return policy?
H2O+ is committed to providing customers with high quality products. If for any reason you are dissatisfied with your on-line purchase with us, simply retur...
Fri, 27 Mar, 2020 at 10:57 AM
What should I do if a damaged product was received in my order?
H2O+ offers 100% satisfaction guarantee on our products. If a product was damaged or leaking in transport, please email us at hello@h2oplus.com. Please prov...
Tue, 24 Mar, 2020 at 12:47 PM
What should I do if my package is missing?
Please check around your property for all entrances, including around the garage to see if the package is hidden out of sight. We also recommend checking wi...
Tue, 24 Mar, 2020 at 12:49 PM
I purchased your products through a different retailer, will you accept the product return?
We accept returns for H2O+ products that were purchased only on our website at www.h2oplus.com. If you buy our products from authorized or unauthorized sour...
Thu, 19 Mar, 2020 at 5:03 PM
Free Shipping Offer Restrictions
When we offer free shipping, it is typically for FedEx Smart Post Ground Shipping. PLEASE NOTE: AT THIS TIME WE CANNOT GUARANTEE DELIVERY DATES ON ORDERS D...
Wed, 25 Mar, 2020 at 12:35 PM